Specialist property management software with a service. Our support team are here to help!
Visionbase Software have been developing property management solutions for over two decades, this experience has given us knowledge of customer expectations, allowing us to give a service that we both benefit from.
We want our customers to get the most out of Decorus for Sage, the better they understand, the more they benefit. If we have a greater understanding of how Decorus is used we can easily help them work more efficiently.
We pride ourselves on the service we provide for our customers and in a recent survey we received highly positive results. Unlike some software providers our support is on a one-to-one basis, this is via a ticketing system. The support team deal with the tickets on a first-come-first-served basis and respond within 8 hours.
Communication is done either via e-mail or phone call. This service allows the support team the opportunity to deal with any issues regarding to the software promptly and efficiently, meaning that the customers can continue to work quickly.
Although Decorus is a fully-loaded tool kit, catering for all your property management needs, it is simple to use and its integration with Sage benefits all areas within accounts too.
Whether you currently use a software solution to manage your portfolio, use Excel or don’t have a system in place at all, not choosing Decorus sooner will be your only regret!
Change can be daunting but our implementation plan has been designed to make the process seamless. From an audit to installation, followed by training sessions, it won’t be long before you are up-and-running and confident that you can get the most from Decorus. Unfortunately, due to the extensity of the software these training sessions can only give an overview of how it works, should you want to understand more specifics, additional training is also available, at a cost.
Want to reap the benefits of a premium solution capable of handling your workload and large or specialised portfolio? Request a demonstration for our property management software with one of our experts who will guide you through the system, based on your requirements.
Decorus for Sage is suitable for specialised landlords, letting agents and property managers looking to work more efficiently so that they can provide a better service cost-effectively, allowing growth in the business too.